Privacy policy
This document explains how Foxclean collects, uses, protects and stores personal data submitted through this website and through its contact and quote forms.
Scope and purpose
This policy applies to personal data processed when a user browses the website, requests a call or a quote, submits a form or shares information to assess any of our services: office and commercial cleaning, community cleaning, vacation-rental management, laundry, pest control, washroom hygiene, home services, air-duct cleaning, window cleaning, hotel and boat cleaning, and waste collection.
The website serves Spain and the rest of the areas included in the company's service coverage. The purpose of the processing depends on the requested service and on the commercial or pre-contractual relationship with the user.
Data controller
The controller of the personal data submitted through the website is [COMPANY NAME PENDING], tax ID [TAX ID PENDING], with registered address at [REGISTERED ADDRESS PENDING], trading as Foxclean. For any privacy question you can write to ventas@gr340.com.
Information is managed with reasonable security measures and with access restricted to the authorised staff and collaborators involved in delivering the service.
Data we process
We only ask for the data needed to handle each request: name, phone number, email address, postcode or address where the service will be carried out, and a description of what you need.
Browsing generates technical data (IP address, device, pages visited). Analytics and marketing cookies are off by default and are only enabled if you accept them from the "Cookie preferences" link in the footer, where you can also change or withdraw that consent at any time.
Purposes and legal basis
We process data to answer enquiries, prepare quotes, arrange visits and services, manage relationships with clients and maintain the operational security of the website.
The legal basis may be consent, pre-contractual steps, performance of a contract, compliance with legal obligations or legitimate interest in protecting and improving the service.
Retention and sharing
Data is kept for as long as needed to handle the enquiry, maintain the commercial relationship or comply with legal obligations.
We only share information with providers or collaborators who need to take part in the assessment, coordination or delivery of the service, or who provide us with technical services (web hosting, analytics or advertising), and always under confidentiality criteria. We do not sell personal data.
User rights
Know which data we process and for what purpose.
Correct inaccurate or incomplete data.
Request deletion when the data is no longer necessary.
Request transfer of your data or restrict certain processing where applicable.
Privacy contact
If you need more information about the processing of data linked to your enquiry in Spain or in any other service area, or want to exercise any of your rights, contact us and we will review your case.